Press release

Chemical company fined after agency worker suffers chemical burns

– Flowchem UK Ltd fined £50,000 after worker suffered chemical burns from corrosive drain un-blocker

– HSE found inadequate training, PPE not routinely worn, and insufficient first aid provisions

– HSE guidance is available

A manufacturer of household cleaning products in Nottingham has been fined after an agency worker suffered burns to her face, eye, neck and arm when she was doused in a corrosive sink and drain un-blocker.

Marzanna Sokolowska was working for Flowchem UK Ltd at its manufacturing site in Nottingham on 2nd November 2023 when she was doused with a significant quantity of corrosive liquid after accidentally opening the wrong valve on a 1,000 litre container.

Ms Sokolowska was working in a team decanting sink and drain un-blocker liquid from bulk containers at shoulder height into smaller containers for sale.

Ms Sokoloska accidentally opened the outlet valve on an adjacent container to the one fitted with a decanting hose, which had no end cap fitted. The liquid sprayed out under considerable force splashing her in the face and upper body.

An investigation by the Health and Safety Executive (HSE) found that the system of work employed by Flowchem exposed their employees and agency workers to health and safety risks in the event of leaks or losses of containment.

Training arrangements, including the provision of adequate information to workers with limited understanding of English was inadequate. Whilst some personal protective equipment (PPE) was provided by the company, it was routinely not worn, and there was inadequate supervision or monitoring to ensure the use of PPE.

Whilst eye-wash bottles were provided, the first aid arrangements available did not take account of the potential scale of any exposure, including the lack of a shower for example.

HSE guidance on the Control of Substances Hazardous to Health Regulations (COSHH) states that employers should identify the risks arising from the use of substances hazardous to health and put in place effective measures to prevent exposure and mitigate the consequences of any such exposure. These measures should include consideration of the systems of work under which the dangerous substances are handled, the training and supervision of those engaged in the work and the provision of adequate PPE and first aid arrangements.

Flowchem UK Ltd of Mark Street, Sandiacre, Nottingham NG10 5AD pleaded guilty to breaches of Section 2(1) and 3(1) of the Health and Safety at Work etc. Act 1974. The company was fined £50,000 and ordered to pay £7,247.40 in costs with a victim surcharge of £2000 at Nottingham Magistrates Court on 12 February 2026.

HSE Inspector, Angus Robbins, said: “The systems of work employed by Flowchem unnecessarily exposed workers to risks of injury from exposure to corrosive chemicals. More suitable working methods, including avoidance of decanting large volumes stored at or above head height could have been employed. Following the incident, Flowchem changed their working methods to eliminate these risks.

“Ms Sokolowska suffered very painful injuries and was unable to work for a considerable period. Of particular concern were the burns to her eyelid and eye. Fortunately, she has made a reasonable recovery and been able to return to work.”

This HSE prosecution was brought by HSE enforcement lawyer, Andrew Siddall and paralegal officer, Farhat Basir.

Further Information

  1. The Health and Safety Executive (HSE) is Britain’s national regulator for workplace health and safety. We are dedicated to protecting people and places, and helping everyone lead safer and healthier lives.
  2. More information about the legislation referred to in this case is available.
  3. Further details on the latest HSE news releases are available.
  4. Relevant guidance can be found here COSHH basics: overview – COSHH
  5. HSE does not pass sentences, set guidelines or collect any fines imposed. Relevant sentencing guidelines must be followed unless the court is satisfied that it would be contrary to the interests of justice to do so.  The sentencing guidelines for health and safety offences can be found here.

 

McCain Foods fined after employee loses fingers

A frozen food company has been fined £700,000 after an employee lost two of his fingers following an incident at the firm’s premises in Lincolnshire.

Tom Matthews, from Grantham, now champions health and safety in his current job at a different company, warning others to avoid his misfortune.

He had been working a night shift at McCain Foods’ site in Easton on 2 September 2019 when he suffered serious injuries to his left hand.

Tom Matthews’ left hand

While cleaning the company’s batter system machinery, the 33-year-old had attempted to remove string dangling from a chute when his left hand was drawn in and contacted the machine’s rotary valve.

The index and middle finger were later amputated as a result of the incident.

Tom Matthews, a father-of-two said: “The last four years have been hard and an ongoing struggle both physically and mentally.

“I still have circulation problems in my left hand following the incident that should never have happened.

“While I’m currently working, my new role is with the health and safety team at a different company as I want to use my story as an example to others and make sure something like this doesn’t happen again.”

A Health and Safety Executive (HSE) investigation found that McCain Foods had failed to provide appropriate guarding to prevent access to the dangerous parts of machinery, namely the rotary valve. It had not conducted an adequate risk assessment of the batter machine and had not provided employees with adequate health and safety training or supervision.

HSE guidance can be found at: Provision and Use of Work Equipment Regulations 1998 (PUWER) (hse.gov.uk)

McCain Foods (G.B.) Limited, of Havers Hill, Eastfield, Scarborough, North Yorkshire, pleaded guilty to breaching Section 2(1) of the Health & Safety at Work etc. Act 1974 and Section 11(1) of Provision and Use of Work Equipment Regulations 1998 (PUWER). The company was fined £700,000 and ordered to pay £6,508.51 in costs at Lincoln Magistrates’ Court on 22 November 2023.

HSE inspector Muir Finlay said: “This incident could so easily have been avoided had the company taken simple steps to guard dangerous parts of machinery and provide employees with suitable training and supervision.

“Companies and individuals should be aware that HSE will not hesitate to take appropriate enforcement action against those that fall below the required standards.”

This prosecution was led by HSE enforcement lawyer Jonathan Bambro and supported by Rubina Abdul-Karim.

Notes to Editors:

  1. The Health and Safety Executive (HSE) is Britain’s national regulator for workplace health and safety. We prevent work-related death, injury and ill health through regulatory actions that range from influencing behaviours across whole industry sectors through to targeted interventions on individual businesses. These activities are supported by globally recognised scientific expertise.
  2. More information about the legislation referred to in this case is available.
  3. Further details on the latest HSE news releases is available.

Plant hire company in court over work at height and welfare issues

A plant hire company has been fined for leaving workers at risk of a fall from height and failing to provide minimum welfare facilities.

Blackpool Magistrates’ Court heard how, on 17 November 2020, Ruttle Plant (Birmingham) Ltd was in the process of building a new aggregate recycling facility at their site at Common Bank Lane, Chorley. Part of the work included the provision of cladding to the roof, which was carried out using a cherry picker. However, as some areas of the roof were difficult to reach, employees had to step onto the roof where no edge protection had been provided, putting them at risk of a 30ft fall. In addition, workers had been on site for some considerable time without the minimum required welfare facilities being available. This included facilities for hand washing during the height of the Covid pandemic.

An investigation by the Health and Safety Executive (HSE) found that the workers had been left unsupervised by site management, there had been no method statement to follow when they climbed onto the roof and there were no preventative measures in place to prevent the risk of a fall from height. Workers were also expected to drive to the company’s head office along an unadopted roadway more than five minutes’ drive away to use the toilet, despite there being ample room on the site for facilities.

Ruttle Plant Hire (Birmingham) Ltd of Lancaster House, Ackhurst Road, Chorley, Lancashire pleaded guilty to breaches of Regulation 13(4)(c) of the Construction (Design and Management) Regulations 2015, and Regulation 4(1) of The Work at Height Regulations 2005. The company was fined £66,667 and ordered to pay costs of £1,847.

Speaking after the hearing, HSE inspector Christine McGlynn said: “Had a worker fallen off the roof edge, it could have been fatal. Employers should ensure that workers are not left to carry out high risk roof work without supervision.

“Work at height and roof work should only be carried out by trained workers, who are being robustly monitored, following proper planning, risk assessment and using suitable equipment. The minimum standards for welfare must also be met.”



Notes to Editors:
1. The Health and Safety Executive (HSE) is Britain’s national regulator for workplace health and safety. We prevent work-related death, injury and ill health through regulatory actions that range from influencing behaviours across whole industry sectors through to targeted interventions on individual businesses. These activities are supported by globally recognised scientific expertise. www.hse.gov.uk
2. More about the legislation referred to in this case can be found at: Construction- Roof work industry health and safety 
3. HSE news releases are available at http://press.hse.gov.uk

HSE spot checks and inspections are taking place in the Telford area

HSE is working with Telford & Wrekin Council to carry out spot checks and inspections on businesses in Telford to check they have COVID-secure measures in place.

To protect workers, visitors and customers, employers must make sure that business have put measures in place, and everyone is following them to manage the risks from coronavirus.

HSE will be calling and visiting businesses from all different sectors in the area to check they are following the government guidelines for a period of three weeks starting on February 1st.

Councillor Richard Overton, Telford & Wrekin Council’s cabinet member for enforcement, said: “We will be talking to local businesses and visiting and inspecting sites in Stafford Park, Hortonwood and Halesfield to understand how they are managing risks in line with their specific business activity.

“Becoming COVID-secure needs to be the priority for all businesses. It is a legal duty for businesses to protect their workers and others from harm and this includes taking reasonable steps to control the risk and protect people from coronavirus.

“This means making business adjustments to become COVID-secure. We advise employers to work with their employees when implementing changes, to help increase confidence with workers, customers and the local community.”

Being COVID-secure means businesses need to keep up to date with the latest guidance and put measures in place to manage the risk and protect workers, visitors and customers.

During the calls and visits, HSE provides advice and guidance to manage risk and protect workers and visitors, but where businesses are not managing this, immediate action will be taken.

Angela Storey, Director of Transformation and Operational Services at HSE said: “Across the country we are working with local authorities, like Telford and Wrekin Council, to check businesses are COVID-secure and providing support and advice where needed.

“Our spot checks and inspections support the cross-government work in helping employers and employees at work during the pandemic.

“All workplaces are in scope for spot checks which means businesses of any size, in any sector can receive an unannounced check from HSE or an inspection from the local authority, to check they are COVID-secure.

“If you are contacted by the HSE or your local authority, please engage with us.

“By making sure that businesses have measures in place to manage the risks, we can benefit the health of local communities as well as support the local and national UK economy.”

Please ensure your workplace is safe by following the guidance on being COVID-secure. Further information on spot checks and inspections is available on our website.

 

 

Notes to Editors:

1. The Health and Safety Executive (HSE) is Britain’s national regulator for workplace health and safety. We prevent work-related death, injury and ill health through regulatory actions that range from influencing behaviours across whole industry sectors through to targeted interventions on individual businesses. These activities are supported by globally recognised scientific expertise. https://www.hse.gov.uk
2. HSE news releases are available at https://press.hse.gov.uk
3. For HSE’s working safely guidance see https://www.hse.gov.uk/coronavirus/working-safely/index.htm